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Creatopist in classroom
From €630,00
FAQ
Artworks & authenticity
Are artworks accompanied by a certificate of authenticity?
Yes. Every artwork offered by DI NICOLANTONIO PARIS is accompanied by a Certificate of Authenticity signed by the artist, Sébastien Di Nicolantonio.
For limited editions, including photography and fine art prints, each edition is individually numbered and signed by the artist where specified in the artwork description.
The Certificate of Authenticity identifies the work and provides essential information regarding its authorship, title, medium and edition details, where applicable.
Are the artworks original works?
Each artwork is clearly identified on its individual product page as an Original Artwork, Limited Edition, Fine Art Print, or other applicable category.
Original works are unique pieces created by the artist. Limited editions are produced in a strictly defined number of copies and are individually numbered according to the edition.
What is a limited edition?
A limited edition is a work produced in a predetermined number of examples. Each individual piece is numbered within the edition, for example 7/30, indicating that it is the seventh work in an edition limited to thirty pieces.
Once the stated edition is sold out, no additional examples are produced as part of that edition.
Are artworks signed by the artist?
Original artworks are signed by the artist where appropriate.
Limited editions are individually signed and numbered by the artist where specified in the artwork description.
If signature or edition details are important to your acquisition, our Client Service team will be pleased to provide additional information before purchase.
Where are the artworks created?
The works are created under the artistic direction of Sébastien Di Nicolantonio, founder and artist of DI NICOLANTONIO PARIS.
Specific information regarding the creation, medium and provenance of an artwork may be provided upon request.
Framing & dimensions
Is framing available?
Yes. Framing is available for selected artworks.
Some works are already framed by the artist. Where applicable, photographs of the framed work may be provided upon request.
For unframed works, framing options may be available directly from the artwork page or during the purchasing process.
Is the frame included in the price?
When an artwork is described as framed, the frame forms part of the work offered and its cost is included in the displayed price.
When an artwork is sold unframed, framing may be offered as an additional service and will be charged separately.
Where possible, we will recommend framing solutions appropriate to the artwork, the intended setting and the budget communicated by the client.
How can I check the dimensions of an artwork?
The dimensions of each work are stated on its individual artwork page.
Because scale can sometimes be difficult to appreciate from a screen, we are happy to provide additional photographs or contextual visuals upon request.
For important acquisitions, we encourage collectors to contact us before purchase if they require any additional measurements or installation information.
Does the image on the website represent the actual artwork?
We make every effort to ensure that the photography presented on our website provides an accurate representation of the artwork.
However, photography and screen settings may affect the perception of colour, texture, scale or finish. Website images are therefore intended as visual representations and should not be considered a contractual reproduction of the physical work.
Additional photographs and information are available upon request.
If, after receiving an artwork, you decide that it is not right for you, our 30-day return policy applies, subject to the exclusions described below.
Purchasing an artwork
How do I purchase an artwork?
To purchase an artwork, select “Add to Cart” on the relevant artwork page.
You will then be guided through the checkout process, where you will provide your delivery details and select your preferred payment method.
Once payment has been successfully processed, you will receive an order confirmation.
Our Client Service team may subsequently contact you to confirm availability and coordinate the delivery of your artwork.
Can I contact you before purchasing?
Absolutely.
We encourage collectors to contact us before acquiring an artwork if they require additional information regarding the work, dimensions, framing, installation, provenance, edition details or delivery.
For enquiries:
Can I request additional photographs?
Yes.
For selected works, we can provide additional photographs or details to help you assess the artwork before purchase.
Depending on the work, we may also be able to provide images showing the artwork in a particular environment or at a more detailed scale.
Can I reserve an artwork?
For certain works, a short-term reservation may be possible.
Reservations are subject to availability and are confirmed individually by our Client Service team.
Please contact:
Payment
Which payment methods do you accept?
We accept major payment methods, including:
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
- Bank transfer
Bank transfer arrangements can be provided upon request.
Can I pay in instalments?
In certain circumstances, instalment arrangements may be considered for higher-value acquisitions.
Please contact our Client Service team to discuss the artwork and the amount concerned. Any payment schedule must be agreed and confirmed before the order is processed.
When is my payment processed?
For online purchases, payment is processed when the order is confirmed through the selected payment method.
For card payments, the transaction is authorised and processed through our payment provider at the time of purchase.
Is my payment secure?
Online payments are processed through secure payment infrastructure provided by our payment partners.
DI NICOLANTONIO PARIS does not have access to your complete card details.
Orders & cancellation
What happens after I place an order?
Once payment has been successfully received, the artwork is reserved for you.
Our client service team will confirm the order and, where necessary, verify availability, framing requirements and delivery arrangements.
You will then receive information regarding the expected delivery timeframe.
Standard delivery generally takes approximately 7 to 10 days, although the timeframe may vary according to the artwork, destination and selected services.
Can I cancel my order?
If you wish to cancel your order before the artwork has been dispatched, please contact us as soon as possible at:
Once an artwork has been dispatched, our return policy applies.
I am having difficulty completing my order. What should I do?
Please contact us at any stage if you experience difficulties with payment, checkout, delivery or any other aspect of your purchase.
Our Client Service team will assist you.
Shipping & delivery
Where does DI NICOLANTONIO PARIS ship?
We offer international delivery and can arrange shipment to destinations worldwide, subject to applicable carrier, customs and import requirements.
How long does delivery take?
Standard delivery generally takes approximately 7 to 10 days following purchase.
For made-to-order works, commissioned pieces, custom framing or other bespoke services, production time is added to the standard delivery timeframe.
Delivery times may vary depending on the country of origin, destination, artwork specifications, framing requirements and selected delivery service.
How is my artwork packaged?
Each artwork is prepared and packaged according to its nature, dimensions and medium.
We work with professional third-party logistics and shipping partners to ensure that artworks are handled and transported appropriately.
How can I track my order?
Where tracking is available, you will generally receive tracking information by email approximately 2 to 3 days after purchase, once the shipment has been registered with the carrier.
Tracking information may also be available through your order account.
Delivery services and tracking functionality may vary depending on the carrier and destination.
How much does shipping cost?
Standard shipping is generally included in the displayed price of the artwork, unless otherwise stated on the artwork page or during checkout.
The applicable shipping conditions are confirmed at the time of purchase.
For exceptional destinations, oversized works, specialised transport or bespoke services, additional charges may apply.
Is my artwork insured during transport?
Where insurance is included in the selected delivery service, the artwork is protected against loss or damage during transit in accordance with the applicable carrier terms.
For high-value or particularly fragile works, specialised art transportation and enhanced insurance may be arranged upon request.
Do you offer White Glove delivery?
Yes, where available.
White Glove Delivery is a specialised art-delivery service designed for collectors and clients seeking a higher level of handling.
Depending on the destination and service selected, it may include:
- scheduled delivery;
- delivery to the room of your choice;
- professional unpacking;
- removal of packaging materials;
- specialist handling of the artwork.
Do you offer installation?
For selected works and destinations, installation services may be arranged.
Depending on the nature of the artwork, installation may include professional hanging or placement by an experienced technician.
Installation is subject to availability and may involve an additional fee.
Please contact us before purchase if installation is required.
Customs, duties & taxes
Are customs duties and taxes included?
The treatment of VAT, customs duties, import taxes and other charges depends on the destination and the applicable regulations.
Where such costs are included in the displayed price, this will be indicated during the purchasing process.
For international shipments, certain destinations may require additional import formalities or charges imposed by local authorities.
We will provide the relevant information available to us before shipment whenever possible.
Will I have to pay customs fees when my artwork arrives?
This depends on the destination country and the applicable customs regulations.
If additional charges are required by the local authorities or carrier, the client may be responsible for these amounts unless otherwise stated at checkout.
Our Client Service team can assist with documentation and provide the information required for customs clearance.
Damaged or lost artwork
What happens if my artwork arrives damaged?
Please contact us immediately at:
We strongly recommend photographing the exterior packaging before opening the parcel, followed by photographs of the packaging materials and the artwork itself if damage is discovered.
These photographs may be required to process a transport claim.
Our client service team will then coordinate the appropriate solution, which may include repair, replacement or refund, depending on the circumstances and availability.
What happens if my order is lost during transport?
Please contact us as soon as possible.
Where the shipment is covered by transport insurance, we will work with the relevant carrier or logistics provider to investigate the loss and determine the appropriate resolution.
Our priority is to ensure that the collector receives the purchased artwork or an appropriate resolution where this is not possible.
Returns & refunds
Can I return an artwork?
Yes, subject to the applicable terms and exclusions.
If you change your mind or decide that an artwork is not suitable for you, you may request a return within 30 days of delivery.
The artwork must be returned in its original condition and appropriately packaged.
How do I request a return?
Please contact:
within 30 days of receiving the artwork.
Our Client Service team will provide the relevant return instructions and documentation.
Do I have to return the artwork within 30 days?
The return request must be submitted within the applicable 30-day period following delivery.
Once your request has been accepted, our Client Service team will provide instructions regarding the return shipment.
Are returns free?
Where our return policy provides for complimentary returns, we will coordinate the return process and provide the applicable shipping instructions.
Please retain the original packaging whenever possible, as it is the safest way to protect the artwork during return transport.
What happens after I return an artwork?
Once the returned artwork has been received and inspected, the refund or other agreed resolution will be processed in accordance with our return policy.
The artwork must be returned in its original condition, subject to the provisions applicable to the particular order.
Which artworks cannot be returned?
Certain works may be excluded from return, particularly artworks or objects made specifically to order, personalised works and Private Commissions.
Because these works are created specifically for an individual client, they may not be eligible for cancellation, return or refund once production has commenced.
Please contact us before commissioning a bespoke work if you would like clarification regarding the applicable terms.
Art for Business & Interior projects
Can businesses purchase artworks?
Absolutely.
We work with businesses, hospitality venues, architects, interior designers, property developers and other professional clients.
Artworks may be acquired for offices, hotels, restaurants, private residences, commercial environments and curated interior projects.
Can you provide artworks for hotels, restaurants or offices?
Yes.
We can discuss individual acquisitions as well as larger-scale projects involving several works, specific formats or a defined artistic direction.
For professional enquiries:
Can you assist architects and interior designers?
Yes.
We welcome collaborations with architects, interior designers and creative professionals.
Depending on the project, we can discuss artwork selection, dimensions, framing, production, installation and bespoke requirements.
Copyright & intellectual property
Does purchasing an artwork include the copyright?
No.
Unless expressly agreed otherwise in writing, purchasing the physical artwork does not transfer copyright or other intellectual property rights to the purchaser.
The collector acquires ownership of the physical artwork only.
Copyright and intellectual property rights remain with the artist or the relevant rights holder.
Can I reproduce an artwork I have purchased?
The purchase of a physical artwork does not automatically grant reproduction, publication, commercial or licensing rights.
Any reproduction or commercial use requires prior written authorisation from the relevant rights holder.
Can artworks be licensed for commercial use?
Yes.
Selected artworks and creative assets may be available for licensing, subject to availability, intended use, territory, duration and other applicable terms.
Licensing enquiries may include publishing, hospitality, interiors, fashion, advertising, cultural projects, digital applications and brand collaborations.
Please contact us with details of your intended use.
Can I use an artwork in my company's communications?
Not automatically.
If you wish to reproduce, photograph, publish or commercially exploit an artwork beyond its private display, please contact us beforehand.
We can discuss the appropriate licensing framework for your project.
Client service
How can I contact DI NICOLANTONIO PARIS?
For any question regarding an artwork, purchase, delivery, framing, returns, commissions, licensing or professional projects, please contact:
Our Client Service team will be pleased to assist you.
Can I speak with someone before making an important acquisition?
Of course.
We encourage collectors to contact us before acquiring a significant work if they would like additional information or wish to discuss the artwork privately.
An informed acquisition is an important part of the relationship between an artist, an art house and its collectors.